November 7, 2024
At Sholly Data, we value and respect your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you access our services, including mobile data, airtime, cable subscriptions, and online bill payments. By using Sholly Data’s services, you agree to the terms of this policy.
1. Information We Collect
We collect the following types of information to provide and improve our services:
- Personal Information: When you register or make a transaction, we may collect personal information such as your name, email address, phone number, and payment information.
- Transaction Data: Information related to purchases and top-ups, such as transaction history, account balances, and payment methods.
- Usage Data: Information about how you use our services, including device information, IP address, and browsing behavior.
- Cookies and Tracking Technologies: We may use cookies and similar technologies to track your interaction with our website to improve user experience.
2. How We Use Your Information
We use the information we collect for purposes including:
- Service Provision: To process transactions, deliver virtual top-ups, and respond to customer support inquiries.
- Personalization: To tailor content, promotions, and offers to your preferences.
- Security and Fraud Prevention: To protect your account and transactions and detect fraudulent activity.
- Analytics and Improvements: To analyze usage patterns and improve our website and services.
3. How We Share Your Information
We do not sell your personal information to third parties. We may share your information with:
- Service Providers: Trusted partners who help us deliver our services, such as payment processors and communication services.
- Legal Compliance: When required by law, to comply with legal obligations, or to protect the rights, property, or safety of Sholly Data, our customers, or others.
4. Data Security
We use industry-standard security measures to protect your personal information, including encryption and secure servers. However, no method of transmission over the internet is completely secure, so we cannot guarantee absolute security.
5. Retention of Information
We retain personal information for as long as necessary to provide our services or as required by law. You may request deletion of your information by contacting us, subject to certain legal obligations.
6. Your Rights and Choices
Depending on your location, you may have the right to:
- Access, update, or delete your personal information.
- Opt-out of marketing communications.
- Object to or restrict certain data processing activities.
To exercise these rights, please contact us using the details provided below.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this page periodically.
8. Contact Us
If you have questions or concerns about our Privacy Policy or data practices, please contact us
